Houston Dentist Patient Comments

All staff had a warm, pleasant & friendly greeting. I love how the receptionist area is set-up, including the refreshments for the patients. I love it!

Your team is wonderful and thank you for making what was a stressful appointment for me very easy and comfortable!

Everything was great! Thanks for a wonderful, professional yet personal experience.

Dr. Frazar, Kody and staff were wonderful. Everyone in the office was friendly, receptive to my questions and clearly explained my treatment options. I was very pleased with the time and attention shown to me at my consult.

Excellent as always! Sabrina is the best!!! And your staff are fabulous too!!!

The entire staff was very friendly and helpful. Excellent patient/staff relationship for the short period of time I was there.

I don’t know what I would do without Sabrina to clean my teeth. She is the best Dental Hygienist I have ever known. Ditto for Dr. Frazar being the best and most knowledgeable dentist I have ever had.

Everything was perfect. I can now deal with my dental problems for the 1st time in 25 years! Thank you all very much!

Everything was great! No one likes to go to the dentist but Stefan (Hygienist) and Dr. Frazar helped me feel calm and my office visit was very pleasant. The whole team answered all of my questions and made sure that I was comfortable at all times. Their professionalism is the best!

You do everything possible to make the visits as stress-free as they can be and I appreciate it so much. The wonderful and welcoming attitude of the staff makes you feel like you are checking in for a spa appointment instead of a dental appointment. If you can help me be less nervous, you are doing it all right!

Kody is an exceptional person who should be recognized for her kindness. She is an asset to your practice.

Thank you so much for putting up with my fears and emotions. EVERYONE was wonderful, welcoming and understanding. Thank you for working with me and with my financial situation – one step at a time. I am glad that I found you and I would recommend others to you. I am looking forward (can’t believe I am saying that!) to my first appointment for x-rays and beginning cleaning – I am looking forward to having a healthy mouth once again and a smile even if it takes just a little while. I think I won’t even cry because you made me feel so comfortable. Thank you so very much.

Dr. Hedge is excellent!

Everyone there is always so kind. I make my appointments during work hours and appreciate not waiting.

Your entire team is always courteous and capable.

Always excellent customer service – probably the best in the Houston area.

I am very pleased with my initial consultation, and was made to feel very comfortable. I expect to be a patient until Dr. Frazar retires.

Kody and all the young ladies on the front desk are always so helpful and friendly. All team members create a warm atmosphere for patients.

Great as usual!!!

I don’t know what I would do if Sabrina was not there to clean my teeth – I think she is a superb Dental Hygienist!

I met Kody, Maria, Stefan and of course, Dr. Frazar… what a phenomenal staff and a beautiful office setting!!!!

Sabrina did a great job!

I always look forward to my visits to your office because everyone is so professional and friendly. You are the best!

Sabrina was killer.

I really like the new staff. They are very friendly and personable. Love Sabrina, as always!

Kody is exceptional at her job- she has saved me close to $1000 by fighting for  me with my insurance company- she is very professional and follows up extremely well- 2) Sabrina is the best hygienist I have ever had- she does a great job and is positive in coaching me to take better care of my teeth.

Everybody in your office is great.

 As always, I had a very pleasant experience. I am very apprehensive when I have to go to a dentist, but everyone in the office makes me comfortable and explains all of my options to me well. Dr. Frazar always makes sure I know what is going on before she does anything which really helps.

 Everyone was friendly and welcoming! I met a lot of the staff in passing, but I worked closely with Sabrina, Maria, Kody, Eugenio and Dr. Frazar and they were all awesome! The office environment was great as well.

 I love Sabrina.

 Dr. Frazar and Jenn were terrific. They made me feel very comfortable even though I was very nervous to begin with.

Everything about Dr. Frazar and her staff is always 1st class.

Always a good experience. Staff is friendly and professional. Sabrina does a great job, and explains what she’s seeing and doing. The paraffin treatment is a delightful bonus!

Everyone and everything was excellent! Thank you for a pleasant experience.

 My last visit was with sedative surgery so I do not remember much, thank goodness! Still cannot believe the experience was painless and I don’t remember much. I was certainly put at ease. Thanks for getting me through this event I feared so much!

 I’m always very impressed with the excellent quality of service I receive during every visit. And I’ve been there quite a few times.

I always enjoy my visit with Dr. Frazar, Sabrina, and the entire staff. Your professionalism and thoroughness leave me reassured and confident that my teeth are being well cared for and my visit with Sabrina and Dr. Frazar always brightens my day! I highly recommend them!

Outstanding staff! I look forward to getting my dental work done by Dr. Frazar next month! Keep up the great work!

 Don’t change a thing, unless you all want to move to Hunt, Texas. But coming to see you was well worth the 4 hour(one way) trip. Keep up the SUPER work. You’re the best.

Jenna and Dr. Frazar were very kind while taking my impressions. They did everything they did to make me feel comfortable. I was treated warmly both when I arrived and when I left. It was a very positive experience.

 Love everything about your office. Super friendly staff. Good reading material, good refreshments and snacks.

The office definitely felt like a spa. Maria, Dr. Frazar and the consultant were all friendly, professional, knowledgeable and welcoming. My experience was extremely wonderful.

Today was a real pleasure. You all go out of your way to make your patients comfortable and it was greatly appreciated. I wanted to share something that just occurred to me while looking at my new smile for the 500th time.

I expected to be very excited, and perhaps turn into slobbering mess, when I was able to see my new teeth for the first time. However, my reaction was quite different--when Dr. Frazar handed me the mirror, I felt the most amazing relief. The tension in my face and neck started to relax--it was instant and immediate. And it's taken a bit to digest everything and understand.

You see, I've always been ashamed of my teeth. I still remember when my first permanent tooth erupted, my mom standing with me in front of the mirror telling me that my teeth were ugly and, it was my fault for not brushing correctly. As each tooth came in, that shame increased. And years later, even when I finally discovered that it wasn't my fault, I was still ashamed.

When you showed me my new smile today, the shame lifted. I was monumentally---relieved.

I'm going off now to learn how to smile. My husband loves your work and says to tell you all....great job.

Several years ago I was diagnosed with Trigeminal Neuralgia, a condition that causes unpredictable, painful attacks which affected nearly every aspect of my life. Before I was diagnosed and treated my longest attack lasted nearly three excruciating hours. My pain was centralized in the mandibular nerve, affecting my lower cheek, lower lip and jaw. Once I began treatment with a regiment of medications, primarily carbamazepine (Tegretol) and Neurotin my attacks were reduced from hours to seconds/ minutes of short bursts of sharp, stabbing, electric-shocks. Of course, I might have up to 50 or 60 of these shocks per day.

The attacks occurred while attempting to eat, talk and sleep. It seems anything from lightly touching my cheek, a gentle breeze, moving my tongue, and/or attempting to brush my teeth would trigger an attack. I soon became very anxious over every breath I took, fearful I would have an attack in front of someone who would not understand what was going on. After a while I was taking twenty-one pills a day which also included an antidepressant to deal with the anxiety over my condition.

During this time, I searched out numerous specialists; neurologists, brain surgeons, and acupuncturist to help me control my pain symptoms. I became desperate to find a way out of this situation so I could get my life back without all the drugs. As I was considering more evasive procedures to stop the attacks, my daughter encouraged me to see Dr. Frazar.

Although I had heard wonderful things about Dr. Frazar, I failed to see how a dentist could resolve my issues. However, listening to my daughter was the best decision I have ever made. (I believe I failed to mention I also suffered with TMJ symptoms).

Dr. Frazar and her professional team were absolutely amazing! Not only have I been 100 percent pain free during the last year of my dental treatment, but I significantly reduced and stopped the majority of my medication. I’ve gone from requiring twenty one (21) pills a day to taking only six. (6) and continue to decrease my medication under supervision of my doctor. 

Upon meeting Dr. Frazar I was so impressed with her skills and positive attitude that she could help me. Upon discovering how badly my mouth was out of alignment, Dr. Frazar set a course to correct my bite. My treatment took awhile, but amazing enough it was never painful due to the methods utilized by Dr. Frazar. Gradually, my pain symptoms disappeared and I was able to regain control over my life. As if that wasn’t enough to make one count their blessings, I have the added bonus of a beautiful smile! I never used to smile and now I can’t stop! 

Of course, I can’t end this without saying thank you to Dr. Frazar’s team; Jessica, Sabrina, Erin, Jennifer and of course, all the wonderful ladies on the front desk. You aren’t a patient in the office before you feel like family. In most offices, it’s rare for patients to look forward to their next dental visit, but that’s not the case when your visit is scheduled with Dr. Kathy Frazar! 

My sincere thanks to all of you!
Respectfully, nl

Thank you for being a caring person and for having a caring staff. The surgeon was great. He noticed that i was nervous. Normally i have a high thresh hold for pain; however, when it comes to my teeth or my mouth this area is very sensitive to hot, cold, and pain. Again thanks.
d

Thank you to Dr. Frazar, Jennifer and the entire staff for a pleasant experience this morning and for fitting me in on Dr. Frazar's day off!! I really appreciate the responsiveness and the extraordinary care.
Very best to all,
j

Dr. Frazar and staff are very professional and caring toward their patients needs. The staff makeyou feel part of their team and not a patient. It is an experience that every person in need of dental care should see and feel.

mh

So far my experience with your services have been outstanding.  Since I am spending a lot of money to get my teeth fixed they way I have always wanted to, I shopped around to find the best dentist.  Dr. Frazar's staff makes a great impression and knows their stuff, especially Jessica.  And Dr. Frazar's fantastic.  I can't believe I never went to a female dentist before!  It's a totally different (better) experience.

jm

Loved it...I felt pampered!

hh

Well as you know, my dad is a pretty eccentric character who has mistrust of all doctors/dentist but Dr. Frazar and her team handled it well. Dr. Frazar and her team answered any and all of his questions has putting me on the path to better dental treatment.

pi

I appreciate the prompt service and seeing me at my appointment time. Everyone is so friendly. Great job!

nw

Well, I liked the Jessica.  I appreciated the free flavored water, and the support your office gave me. Especially in offering to help convince my dad what I need. I’m only worried about the cost, but I’ll talk to you about that later. All in all, I’m glad I finally find out what I really need, for what’s best for my teeth.

pi

Jessica is the absolute best, she greets me with a smile every time that I walk in the door. Also, lets not forget Erin, that girl makes the greatest temporary crowns in town, those bad boys wouldn’t fall off under any circumstances. You ladies are the greatest, I would not trust my teeth to anyone else, Kathy has the best team of all, you always treat me like family and it is always a lot of fun every time that I come to visit. Thanks so much for everything.

ef

I appreciate all those that helped me. You have a wonderful staff and the girls are nice and friendly. Would highly recommend you to others. Thanks….

sb

As always, Sabrina is wonderful and did a great job on my teeth. Thanks.

sm

I enjoyed the visit. I have never been excited about going back to the dentist until now.

gw

I’d just like to say thank you to Dr Frazar and all the staff, especially Jessica and Sabrina. They were extremely friendly and helpful, and did everything they could to make my visit as pleasant as possible. Thanks!  

ch

Everything was great and your hygienist is the best in town…

 Anonymous

I am soooooooooooooo happy with the new SMILE!!!  Thanks so much for hanging in there and getting it done.  My teeth look better than they have just about ever.  All I want for Christmas is my two front teeth- Well I got mine for my b-day and they are spectacular to say the least.  The work that you did was artistic, and you are now in the Furler Doctor Hall of Fame for outstanding work.  I also need to thank Jessica for all that she does to make life a little easier to live, without her the world would be a dark gloomy place.  Oh and I almost forgot Sabrina, Thanks for the fantastic cleaning.  You made my two “new” front teeth look even better since the rest of the teeth had the same SHINE as the fronts.  Thank you all so much for making my smile SMILE!!!  See you guys soon!

ef

Everything was great as always. 

et

I appreciate the water and snacks you provide. Thank you.

kk

Jessica is such an asset as a knowledgeable liaison between the professional staff and patients.  I appreciate the fact that the office worked with me on my short timelines. 

sf

I thought everything was wonderful.  I felt like I was at a spa instead of my dental appointment. I thought a pedicure was next! 

ak

The greatest compliment I can give you and your staff is that I look forward to going to the dentist and am glad I come more than twice a year. Thanks for your skills and the excellent atmosphere.

ac

I loved the hand paraffin wax! it was like being in a spa.

vg

I am so happy I found Dr. Frazar and her team.  Everyone seemed so nice and genuine in her office.  I have already recommended you to my family and friends so expect lots of phone calls.  Thank you again and I thank you in advance for giving me the smile I always dreamed of. 

km

Everyone was very friendly, even the team members that were not dealing with me.  You explained all my options and were very clear about everything and I really appreciate that after all the things I have been through with my teeth.  Thank you. 

kr

I was very pleased that you were flexible and willing to divert from your normal first visit protocol to accommodate by immediate needs.  I look to get back on track with you as my dental provider.  Thanks for caring.

as

Dr. Frazar and her "angels" were just perfect!!!

jl

The Cerec technology is really amazing - a perfect fit and beautiful look for my new teeth, and a very non-invasive procedure.

kk

I am always very pleased with the care your office gives to its customers.  Y'all go above and beyond to make people feel comfortable, welcomed, and appreciated.  I used to hate going to the dentist, but every since I've been coming to y'all, I don't feel that way anymore.  Thanks for the special treatment.

cb

Your team is delightful and personable.  I always enjoy seeing Sabrina.  You have a very professional and fun group.

cm

Sabrina is such a delight.  She makes your visit extremely pleasant and she does a great job on your teeth too!

mp

Sabrina is awesome as usual...Your team makes getting my teeth cleaned something to look forward to!

ch

Just wanted to comment on how wonderful the entire staff treated me.  The staff went out of its way to accommodate the scheduling of my initial consultation and cleaning in the same afternoon!  THANK YOU!

dk

Everyone was very courteous and friendly.  The whole staff makes you feel very special.  I would certainly recommend this team to anyone who might be in the need of their professional services.

anonymous

All the staff was great.  Jessica was very informative when explaining ALL  my options for future treatment, and had all the details involved ready for me in writing at the end of my consultation. WOW

jv

Very comfortable.... Love hand-waxing.... Everyone was attentive....

ss

I have already started recommending your office to co-workers and friends.  I have never been in a more professional office.  Actually for someone who is not crazy about going to the dentist (nothing personal) I am actually looking forward to (must be the nitrous:)) finally getting the care that my teeth have needed.  Thank you all for your courteous and attentive attitudes.  You make going to the dentist enjoyable.  So put my name on a bottle of nitrous, I'll be back at the end of the month.  Thanks again.

gt

I had a GREAT experience from start to finish with my veneer case.  I love them, and I can't stop smiling.

em

Sweta is a wonderful addition to the team.  Everyone, as always, was great and friendly.

bw

Everything was great as always!

te

I always enjoy my appointments with Sabrina!  She is great!

tw

The experience was absolutely wonderful.  I'm looking forward to future visits for me and my three kiddos!

dc

I purchased the Sonicare device on Sabrina's recommendation and I am pleasantly delighted.  I am looking forward to the next process of my treatment to get everything fixed!

mm

Thanks for lots of smiles and excellent service!!

jm

The entire staff was very informative and made me feel very comfortable.  Excellent service!!

bf

Wonderful staff!  I feel happy and very comfortable during my visits.

lm

I had, what I felt, was an emergent situation. Your office got me in the very same day I called...I wasn't even an established patient. Everyone was professional and courteous and seemed to have a team-player attitude. Dr. Hedge even answered the phone and help in the check-out process. I would not hesitate recommending this office to everyone I know. Thanks for a great experience.